Terms and Conditions

The aim of this privacy notice

This privacy notice tries to inform you of the ways in which Global University Systems gathers and uses your personal information, including any information you might submit on this website when you:

Arrive at our website via a social media platform like LinkedIn, Facebook, Twitter, Instagram, Snapchat, Pinterest, or VKontakte.
Fill out the form for a callback or inquiry.
You create an account on our website to apply for an educational course or programme (online, remote learning, or on-campus) and specify if you are applying for yourself, your employees, or other staff members at your company, which may already be or may become one of our customers;
Subscribe to promotional mailings or
You give us your personal information in any other way.

We do not intentionally gather information about children on this website, nor is it meant for children. On the other hand, eiIET makes sure that the proper safeguards are in place and that parental or guardian agreement is sought in cases where the organisation handles the personal data of minors.

To ensure that you understand how and why we are using your data, it is crucial that you read this privacy notice along with any other privacy notices or notices of fair processing that we may offer on particular occasions when we are collecting or processing personal data about you.

The other notices are not replaced by this one; rather, it is a supplement to them.

1BROAD AND RANGE

The European Institute of Innovation, Entrepreneurship, and Technology GmbH, also known as eiIET, and the student, or just the student, enrolled in any of its educational programmes are parties to these general terms and conditions for the duration of their educational period.
Educational programmes are those learning resources, events, and/or papers that are made available to the public by eiIET on their website, in other print or digital media, or both.
Should the legal, case law, or economic circumstances change, these general terms and conditions of business may also be modified. In the event that these general terms and conditions are changed, the student will be notified in advance and given access to the updated version. The student then gets a fair amount of opportunity to object to the modifications. The updated general terms and conditions will take effect if the deadline passes without a result.
Unavoidable Emergency: The university/institution may substitute online tutorials, live webinars, interactive exercises, online seminars, and similar digital offerings for in-person lectures in the event of an emergency situation that prevents lectures from taking place or in the event that a lecturer becomes ill. It may also make digital textbooks and study materials (such as PDF files) available. In such cases, these actions will be regarded as an equivalent fulfilment of services under the terms of this contract.

2PARTY TO THE CONTRACT AND CONCLUSION

Provider of the educational programme and contract partner are:
European Institution of Innovation, Entrepreneurship and Technology GmbH,
Lessingstra Lessingstraße 79, 13158 Berlin, Germany.
Email: service@eiiet.com
Website: https://eiiet.com
Online registration, written registration via letter or email, and adherence to these general terms and conditions and data protection policies are required for enrollment in the educational programmes provided by eiIET.
After the application is submitted, a legally binding offer for the relevant educational programme becomes available. Within 14 days, eiIET can accept this offer. An acceptance confirmation is emailed to the concerned party for this reason.
Acceptance will be deemed to be the latest, even in the absence of explicit acceptance, if eiIET does not announce a written rejection within 14 days of receiving the application.

3 CONTRACTUAL ENTITY

The educational programme to which the application is addressed is covered by the relevant contract.

4OBLIGATIONS FOR STUDENTS

The student attests to the legitimacy and accuracy of the documents they have submitted.
If a student commits an offence, they are not eligible for any offers from eiIET. Educational programmes that have been reserved are cancelled; expenditures previously paid are not available.
International students are responsible for making sure their residency permit meets the Federal Republic of Germany's residency criteria. If there is or becomes a threat to resident status, eiIET must be informed right away.

5PROGRAMME FEES

5.1 EU Students or German Students
At least 50% of the yearly cost of the relevant educational programmes must be paid by the end of the contract. It is feasible to pay the entire annual fee. The only objective of payment is to hold a spot in an educational programme. It is not possible to receive a refund for not participating in the programme.

The remaining annual fees must be paid by the start of the educational programme at the latest, if only half of the amount has been paid. For educational programmes with several years, the cost for the subsequent year must be paid no later than six months following the completion of the previous year's payment.

5.2 International Students
At least 50% of the yearly cost of the relevant education programmes must be paid by the end of the contract. It is feasible to pay the entire annual fee. The only objective of payment is to hold a spot in an instructional programme. It is not possible to receive a refund for not attending the programme.

Students who don't pay according to the terms and conditions stated above won't be allowed to attend the scheduled programme. If a student violates any payment conditions, eiIET retains the right to terminate the contract immediately and bar the student from participating in any of its educational programmes.

6RIGHT TO WITHDRAWAL

6.1 Student Withdrawal Rights, Policy, and Legal Repercussions
Any natural person who completes a legal transaction for reasons that are primarily unrelated to their commercial or self-employed activity is considered a consumer under Section 13 of the German Civil Code (hereinafter: BGB) and is entitled to withdraw from the transaction in accordance with BGB provisions.

6.2 Remission
Within 14 days, you may have the right to terminate this agreement without providing a reason. The cancellation period is 14 days, starting on the day the contract is finished, i.e. from the day the student signs this agreement. Sending the declaration of exercise of the right of cancellation before the 14-day cancellation period ends is sufficient to meet the cancellation deadline.

You must give the eiIET clear notice of your desire to cancel this contract in order to exercise your right of withdrawal (e.g. a letter delivered by post or an email).
The cancellation declaration needs to be addressed to:
eiIET - European Institute of Innovation, Entrepreneurship and Technology GmbH
Lessingstraße 79, 13158 Berlin, Germany
Phone: +49 30 233618555
Email: dpm@eiiet.com

Repercussions of Withholding
If you terminate this agreement, eiIET will promptly return any money you have paid, but no later than 14 days after eiIET has been notified of the cancellation. Unless otherwise specified in writing, eiIET employs the same payment method you used for the first transaction as payback. There won't ever be any fees associated with the repayment. A fair fee of 150 EUR is levied by eiIET for administrative costs incurred throughout the processing of your application up until the contract's conclusion.

7REFUND POLICY

Fee Refund Policy of eiIET: 2024

7.1 Eligibility for Reund
Refunds are only applicable under specific circumstances, including but not limited to: 7.1.1 Course cancellation by the institution.
7.1.2 If the student visa gets rejected, the deposit amount will be refunded in two weeks (student should provide a proper visa rejection document).
7.1.3 Overpayment of Fees.

7.2 Ineligibility for Refund
7.2.1 Any tuition fees will not be refunded to students who cancel their participation after the programme begins.
7.2.2 Due to a visa delay, students who arrive late to their programme cannot receive a refund for the weeks they missed.

7.3 Refund Process
7.3.1 To initiate a refund request, the student must submit a formal written request to the institution's administration office.
7.3.2 The request must include relevant details such as the reason for the refund, student ID, course details, and any supporting documentation. 7.3.3 Refunds will be processed within two weeks of receiving a complete refund request.

7.4 Refund Policy
7.4.1 Course Cancellation: In the event of course cancellation by the institution, students will be entitled to a full refund of all fees paid.
7.4.2 Overpayment: In cases where a student has overpaid fees, the excess amount will be refunded to the student within 14 working days.

7.5 Documents to Provide

A copy of the student's passport.
Copy of the visa refusal letter (APP200) and
Copy of cancellation letter of block account.
In the event that the payee is not the student, the student must provide an original authority letter to authorise repayment.

8 LEGAL ASSISTANCE PROGRAMME

GENERAL

Consultations can only be scheduled during a prearranged window of time. If not, we'll set one up automatically.
It is not possible to reschedule until two weeks before the appointment.
In order to schedule a new appointment, you must obtain a medical attestation as soon as possible after the consultation if you are unable to attend due to illness. The attestation can be sent to service@eiiet.com.
In the event that you fail to appear or submit a medical certification, the consultation to which you are entitled will not be extended.
Your timing will not be adjusted if you arrive late. To reduce the possibility of a delay, make sure you come early.
Two reminders will be sent to you via SMS and email. One will be sent out one hour before the consultation begins, and the other 24 hours beforehand.
As a registered student at eiIET, you are the only one eligible for the consultation; no one else may use this service.
At eiIET, consultations cannot be scheduled while you are in class.
Any information shared with the attorney must be kept private.
Cancellation policy: Online reservations cannot be cancelled. Should you need to modify or cancel your reservation, kindly get in touch with the company.
Rescheduling policy: Up to two weeks prior to the booked appointment time, clients may reschedule the booking.
If a student uses the eiIET Immigration Support Service and then leaves the course, either voluntarily or for academic reasons, they will be assessed a one-time fee of 750 EUR for using the service.

EXCLUSIONS

Subject to not having a resident permit in place and having at least two months remaining on their entry visa, students who recently arrived in Germany on a visa sponsored by another institution, changed their course of study to eiIET, and may or may not have begun their studies with the other institution are eligible to receive the full range of services as outlined above.

The lectures we host and the 20-minute legal consultation with an immigration lawyer are free of charge for students who enrol at eiIET but who already hold a valid residency permit or fictitious certificate issued in Germany or by another EU/Schengen authority. However, they will not be eligible for police registration or residency permit support.